The Alternative Dispute Resolution Mechanisms in India

By Aditya Singh Raghav

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“Discourage litigation. Persuade your neighbors to compromise whenever you can. Point out to them how the nominal winner is often a real loser – in fees, expenses, and waste of time. As a peacemaker the lawyer has a superior opportunity of being a good man. There will still be business enough.”

-        Abraham Lincoln

 

Conflicts and disputes can easily arise in society. It is important to maintain peace and this requires that people have faith in the justice delivery system. However, in recent times, the justice delivery system in India has not functioned properly due to uncertain and unending litigation processes, huge pendency of cases, and expensive litigation resulting in physical and mental suffering for the seekers of justice. Thus, it has become very difficult for the poor and marginalized sections of society to have access to the system. In such a situation, it becomes necessary for a country like India, with a huge population, to find alternatives to the court system – that is Alternative Dispute Resolution (ADR), which can prove to be an effective mechanism to provide speedy and cost effective justice to the people of India.

 

Alternative Dispute Resolution (ADR)

Article 39-A of Indian Constitution provides that the State shall set up an effective legal system that promotes justice on the basis of equal opportunity, and provide free legal aid by enacting legislations or schemes. In a developing country like India, where economic reforms for the framework of the rule of law are under way, there is a need for a mechanism like ADR for swift dispute resolution and to lessen the burden on the courts. ADR is capable of providing an alternative to the court system in India by setting up a dispute resolution process for civil, commercial, industrial, family matters, etc. The ADR system acts as a third party – it facilitates the mutual resolution of the conflict between the parties by making them communicate and discuss their differences. It helps individuals or groups to cooperate with each other and provides a cost effective mechanism. It provides for socio-economic and political justice and maintains integrity in the society as given in the Preamble. This mechanism also secures the Fundamental Rights of people under Article 14 and 21 dealing with equality before law and the right to life and personal liberty.

 

Provisions related to ADR

  • Section 89 of the Civil Procedure Code 1908 provides that, if it appears to the court that there exists an opportunity for settlement outside the court, the court can refer the case for Arbitration, Conciliation, Mediation or to the Lok Adalat
  • Alternative Dispute Resolution mechanisms have been provided for under the Arbitration and Conciliation Act 1996 and under the Legal Services Authority Act 1987

 

Arbitration and Conciliation Act 1996

The Arbitration and Conciliation Act 1996 was enacted after the Arbitration Act 1940, which was unsuccessful in providing effective standards for resolving disputes. Traders and the industry demanded changes in the act of 1940. The Government of India thought it was necessary to provide new standards and thus introduced the new act to update the ADR mechanism in India. It was based on the United Nations Commission on International Trade Law (UNCITRAL) model of the International Commercial Arbitration Council.

 

Various forms of processes under the ADR Mechanism

 

1. Arbitration

To start with the process of arbitration, there must be a valid Arbitration Agreement between the parties prior to the dispute. As per Section 7 of the Arbitration and Conciliation Act 1996, such an agreement must be in writing. This may either be in the form of an arbitration clause in a contract or a separate document signed by the parties. Such agreements can also be in the form of letters, telex, or telegraphs, which record the statement in writing. Even if one of the parties has not denied any statement made by the other party regarding an agreement for arbitration process, such denial still acts as a valid agreement.

Any party to a contract can invoke the arbitration clause by themselves or through an authorized agent. An arbitrator is appointed and if there is a dispute in appointing an arbitrator then either party can approach the court for appointment of an arbitrator. A party can challenge the appointment of an arbitrator either on the basis of reasonable doubt in the impartiality of the arbitrator or lack of proper qualifications. There is little scope for judicial intervention in the arbitration process as the parties may challenge the jurisdiction of the arbitration tribunal before the tribunal itself. If the tribunal rejects the request made by the party, then the party may approach the court only in certain specific cases. After the proceedings with an arbitrator, the decision of the arbitrator is binding on the parties and this decision is called an “Award”. An appeal can be filled after the award is made but if the appeal is rejected, the award acts as a decree of the court and both the parties have to follow the order.

Arbitration aims at providing fair and just settlement of disputes outside the court system while reducing the expense and avoiding delays in the decision making process.

 

2. Mediation

Mediation is a form of ADR where the process involves assisting the disputants in reaching in an agreement. All the conditions of settlement are put forward by the disputants themselves rather than being imposed by a third party. A skilled mediator facilitates dialogue between the disputants or parties to arrive at a settlement. Mediation may be used in commercial, trade, legal, diplomatic, family matters, etc. The process of mediation involves:

  1. Opening statement
  2. Joint session
  3. Separate session
  4. Closing

If there is a failure to reach an agreement through mediation, the mediator can use different reality check techniques like:

  1. Best Alternative to Negotiated Agreement (BATNA): it is the best alternative available to the parties, which generally shows them that the most favourable scenario to all the involved parties is in reaching an agreement
  2. Most Likely Alternative to Negotiated Agreement (MLATNA): the mediator explains what the most likely alternative outcome is if there is no settlement between the parties
  3. Worst Alternative to Negotiated Agreement (WATNA): it is the worst possible alternative outcome which the parties can think of if they do not successfully conclude the negotiations            

 

3. Conciliation

In this process, a conciliator is approached by both the parties. The conciliator meets with the parties separately to understand the problem and come up with a settlement. If either party denies the use of a conciliator than this process of conciliation cannot be used. A conciliator improves communication between the parties which helps in bringing about a settlement. The process of conciliation is as follows:

  • The party interested in using the conciliation process sends a written invitation to the other party to conciliate and the cause of dispute is identified
  • If the other party accepts the invitation, then a conciliator starts with the proceedings
  • The conciliator draws the terms of settlement and sends it to the parties for acceptance
  • If both the parties sign the settlement, it becomes binding on the parties

It is not a formal process like arbitration, and thus, no prior agreement is required.

 

4. Negotiation

The process of negotiation involves a dialogue between the disputants to solve the dispute and reach an agreement. By negotiating, all the parties involved try to avoid arguing and agree to some form of compromise. It involves a discussion that helps to solve the dispute in an effective way and is accepted by both the parties. A skilled negotiator will understand the process and try to increase the chances to arrive at a settlement by avoiding conflicts. Such negotiations can happen in organizations, businesses, government, legal proceedings etc. The BATNA, MLATNA, and WATNA are studied in negotiation as well to emphasise the importance of reaching a settlement mutually.

 

5. Lok Adalat

The system of Lok Adalats was constituted under the National Legal Services Authority Act 1987. It is termed as the “People’s court”. These Lok Adalats are organized under the State Legal Services Authority, District Authority, Supreme Court Legal Services Committee, and High Court Legal Services Committee. These are presided over by retired judges, social activists, or members of the legal profession. Any pending case can be referred to them except cases involving non-compoundable offenses. No court fee is charged and it provides a fast and effective solution to any dispute. The parties can directly interact with the judges and a rigid procedure is not followed. If a compromise is not reached, then the matter is sent back to a regular court. However, when a compromise is reached, an award is made and it is binding on the parties. No appeal lies against the order of the Lok Adalat.


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Aditya is a 2nd year law student at National Law University Delhi. An adventurous person, he actively participates in sports activities and loves to go trekking. He is a football fan and you can easily find him discussing football matches with his friends. His interests include Commercial Law, Constitutional Law, Criminal Law and Competition Law.

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